What to do when a death occurs

First, give yourself time to take in what has happened. You can call a family member, a friend or your regular clergy to let them know.

After that, contact the deceased’s doctor. If it was the deceased’s wish to donate their organs then a hospital should also be advised as soon as possible. Once you have spoken to the doctor, contact us on (02) 6583 1266 to get the funeral arrangements started.

What happens when someone dies in a hospital or nursing home?

If a death occurs at a public hospital, the hospital staff usually complete the formalities required for the issuing of the death certificate and other certificates. It will usually still be up to the family to contact a funeral home directly though. If a death occurs at a nursing home or private hospital and you are not already there, the staff will usually contact the next of kin once the death has been confirmed.